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Terms & Conditions

Welcome to your GYM4LESS membership.

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Your membership is governed by these terms and conditions (the “Terms”). You should therefore read these Terms carefully before you become a member as they explain your and our legal rights and contain important information about our contract with you.

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If you have any questions, please contact us before you confirm your membership by using the contact form.   

   

Your completion of the sign-up process constitutes your acceptance of these Terms. If you are not prepared to accept these Terms, you should not complete sign up and should not use our service in any manner. Further, (for new and current Members) your continued access and use of our gyms constitutes your acceptance of these Terms.

 

References to we, our or us in this privacy policy are to GYM4LESS.

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References to you, or your, are to the Member.

1. ABOUT US

  • We are GYM4LESS Ltd a company registered in England and Wales. Our company number is 15767616.

  • Our registered office address GYM4LESS 80-82 Staines road Hounslow TW3 3LF and 16-18 Shenley road, Borehamwood, Hertforshire WD6 1DL but if you would like to contact us, for example if you have any questions about your membership, you should write to us at info@gym4less.uk.

2. DEFINITIONS

  • The following definitions shall apply to these Terms.

  • Access means the generate QR Code, which grants you access to your Branch.

  • Branch means the particular branch of Gyms that you sign up to as a member.

  • Direct Debit means the payment agreement with your bank for payment of your Monthly Fees; Member has signed up for.

  • Health Declaration means the declaration of health and fitness you have completed on sign up;

  • Joining Fee means an initial one-off fee payable for your membership type;

  • Member means Monthly Member (“Membership” shall be construed accordingly);

  • Monthly Fee means the monthly fee payable by a member,

  • Promotional Code means any promotional or introductory rate which we agree can be applied to your Membership; and Rules means the Gym’s rules found clearly displayed in the Branch and also located at HERE.

3. JOINING

  • You can complete the sign-up process either online at www.gym4less.uk  or at a Branch. Please make sure that the details that you provide to us about yourself are complete and accurate.

  • You must choose membership you wish to sign up. You will agree to pay the Joining Fee and any Promotional Code must be applied at this point. It is at the point where you pay the Joining Fee that a contract is formed between you and us (“Contract”).

  • You must confirm that you are at least 16 years old, and you have read, and will abide by, the Rules and Health Declaration. We reserve the right to amend the Rules at any time but will post updated Rules online and prominently at Branches.

  • Upon completion of your sign-up process, you will receive a confirmation email from us, containing your link to download Gym4less app & your Membership starts immediately.

  • You must ensure that all the details provided when you sign up and, on your Health, Declaration are true and correct. We reserve the right to refuse and/or cancel your Membership sign up application if we reasonably believe that the information you have provided is incorrect and/or false.​

4. ACCESS

  • Your QR code generated is issued solely for your use only.

  • In the interests of the safety and security of all our members, use of QR Code is monitored, and individuals may be asked if you tailgate other user.

5. PAYMENT

  • If you are a member, you agree to pay the Joining Fee, along with the first Monthly Fee upfront and commit to Direct Debits for further Monthly Fees for each month.

  • If you are a Non-Contract Member, you agree to pay the Joining Fee along with the first Monthly Fee upfront and a rolling payment of the Monthly Fee with no ongoing contract.

  • You must inform us of a Promotional Code on sign up. You agree to pay the Promotional Code rate applicable to your Joining Fee and/or Monthly Fee for the period of that Promotional Code. After that period has ended, we can then debit the normal Monthly Fee in respect of following months until your Membership is ended.

  • We will continue to debit all Monthly Fees even if you do not attend the Branch and/or if there are circumstances which affect access to and use of the Branch. Other than during an emergency, where there are occasions when we are required to close all, or certain parts, of the Branch, we will provide reasonable notice in advance and will use reasonable endeavours to ensure that such closures are during quiet periods.

  • If any payment due from you is not received or a Direct Debit is not honoured for any reason, you must pay us an administration fee of £10.

  • We may change the Monthly Fee for Non-Contract Members at any time by providing you with 4 weeks’ notice. You can cancel your Membership within this 4-week period, but if you do not, we will automatically apply the updated Monthly Fee.

  • If your initial Monthly Fee was part of any offer or Promotional Code, your Monthly Fee will be charged at the agreed promotional period and will then automatically change to the regular Monthly Fee at the end of the promotional/offer period.

  • We reserve the right to end any promotion and/or Promotional Code without warning at any time.

  • If you are a Non-Contract Member, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.

  • From time to time we may need to increase the price of a Membership. We will give you at least 1 full months’ notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase.

  •  During this period:

  • If you are a Monthly Member, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and Rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.

  • If you are a Fixed Member, you may terminate your Membership within 30 days of being given such notification of a price increase.

6. MEMBERSHIP FREEZE

  • You can freeze your Membership at any time, for any reason, for a minimum of 1 month, providing you give 14 days’ notice. You can freeze the Membership for up to three months (the “Freeze Period”), You may only request 1 Freeze Period in any 6 months’ period. The freeze period will be subject to a reduced, fixed fee which will be notified to you on your request.

7. GYM CLOSURES

  • If any individual gyms are forced to close for a prolonged period for any reason (“Closure Period”), then:

      -  We shall be entitled to immediately suspend our provision of gym and/or membership services to you for the duration of the Closure Period; and
       - We may freeze your membership and suspend all collections of your payments to us for the duration of the Closure Period.

8. UNSTAFFED HOURS

  • There may be times when the gym is unstaffed, specifically between 10pm and 6am. In such instances, it is your responsibility to acquaint yourself with our unstaffed hours document, which you can find HERE. It is important that members strictly adhere to all safety and security protocols to ensure your safety, and the safety of others during unstaffed hours.

9. CANCELLATION PERIOD

  • If you sign up to a Membership online, you have the right to cancel this Contract within 14 days of completing your sign up process without giving any reason. (each 14-day period is a “Cancellation Period”). To do so you must inform us by a clear statement using the contact section on our website to raise a ticket HERE. You must send your cancellation request before the relevant Cancellation Period expires.

  • If you cancel within the Cancellation Period, then we will refund you the Membership Fees paid upfront and any joining Fees you may have paid will be non-refunded. Access to the gym will end immediately.

  • After the Cancellation Period expires, you may only cancel this Contract for those reasons detailed in paragraph 7.

10. CONTRACT TERMINATION BY YOU

  • Once the relevant Cancellation Period (detailed in paragraph 9) has expired you may only terminate this Contract in the following ways:

  • If you are a Monthly Member, you may cancel your membership by providing a minimum of 30 days’ written notice. Upon receipt of your notice, we will process your cancellation and, where applicable, arrange for your Direct Debit to be cancelled if it has not already been requested through your bank.

  • Monthly Members can terminate this Contract at any time by cancelling the direct debit. You should allow up to 10 working days for the bank to action this, depending on your bank. Monthly Membership will remain in force until the day before the next payment would be due, at which point it will terminate;

  • Fixed Members have agreed to sign up for the Fixed Member Period and therefore can only terminate this Contract within the Fixed Member Period in the following extenuating circumstances.

  • (a) Relocation: in the event that your new permanent address is more than 15 miles away from your Branch; or

  • (b) Long term (over 3 month) illness or injury: in the event of an illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for 3 months or longer; or

  • (c) Redundancy: in the event of redundancy from your employer or other loss of livelihood;

  • (d) Pregnancy: if you become pregnant;

  • (e) Within 30 days of giving you a notification of a price increase pursuant to paragraph 5.9.

11. CONTRACT TERMINATION BY US

  • We may terminate this Contract with immediate effect for any reason, including if you:

  • Are in breach of any part of the Rules;

  • We reasonably believe that the circumstances in your Health Declaration have changed or are incorrect and you have not updated us;

  • If the staff at your Branch reasonably believe your behaviour (such as complaints from other Members) is not of the standard expected of a Member; and/or

  • We reasonably believe that you have willingly allowed any other person to use your Access Code to access the Branch.

12. QUERIES, PROBLEMS OR COMPLAINTS

  • Queries If you have any queries about GYM4LESS, please write to us at  info@gym4less.uk or contact the staff at your Branch and we will do our best to help you.

  • Other legal remedies The options described above are intended to describe or be in addition to your normal legal remedies and nothing in these terms will override or exclude any of your legal rights.

13. LIMITS OF OUR RESPONSIBILITY

  • We are not responsible to you for the following types of loss or damage:
    (a) Of a kind that is not reasonably foreseeable.
    (b) Which results from you miss using the Branch and its equipment
    (c) From any events which are beyond our reasonable control.

  • However, nothing in this Contract is intended to limit or exclude our liability for death or personal injury caused by negligence or the negligence of our employees, fraud, or fraudulent misrepresentation, or otherwise where we are not permitted to limit or exclude our liability by English law.

14. YOUR PERSONAL INFORMATION

  • When you contact us providing your details and/or during your use of the Membership, we may gather information about you and your visit to the Branch. Information about this can be found in our Privacy Policy which forms part of these Terms.
    The Privacy Policy and these Terms together govern our relationship with you.

  • See our Privacy Policy Here.

  • For Direct Debit payment and collection purposes you agree that your personal information may be processed by Harland’s Services Ltd.

  • We do not, and will not, sell any of your information to any third party, including your name, address, email address or credit card information. However, we do share your information with a number of select third parties to enable us to provide our products and services to you, to send marketing information and to improve our business operations.

  • When agreeing to these Terms and using your Branch, you consent to your image being recorded by 24hour CCTV for security purposes (including review of use of Access Codes) and reviewed by our employees.

15. GENERAL TERMS

  • The Contract is formed will be between you and us. No other person shall have any rights to enforce any of its Terms.

  • We may assign or otherwise transfer the benefit or burden of this Contract without your prior written consent. You may not transfer this Contract to anyone else.

  • Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

  • These Terms are governed by English law, and you can bring legal proceedings in respect of the any disputes arising out of or in connection with your Membership in the English courts.

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